Privacy Policy

We respect your privacy and will not reveal your personal data or grades to anyone other than your teacher.

This website (or 'Application' collects some Personal Data from its Users.

The Data is collected and processed for the purposes set out below.

Data Processing Ownership

Let's Learn English (Educational Software Products Limited),
angus@letslearnenglish.com

Contact us

Secure server

Firstly, it is important to know the nature of our website and data centre generally.
The website (etestify.com and aliases letslearnenglish.com or co.uk and others) which is used for Let's Learn English should be accessed using the https:// protocol to ensure any data is sent securely.
The user can always be assured that their data is being sent securely from their browser to our servers by the lock icon shown in their browser.
The special dedicated server itself always has the latest software hardware and firmware patches applied, and all incoming traffic is monitored for attacks, hacks and viruses.

Types of Data collected

Among the Data that this Application may collect there are: Cookie and Browsing and usage Data.

Other Personal Data collected may be highlighted by other sections of this privacy policy or by dedicated explanation text, in the moment when the Data collection happens.
The Personal Data may be freely inserted by the User or the Data Subject, or collected automatically when using the Application.
Any use of Cookies by the Application or the owners of third party services used by the Application, unless stated otherwise, serves to identify the User and remember his/her preferences for the sole purpose of providing the service required by the User. We never forward any personal or private data to any third parties. Only LLE staff and a particular school may access your personal data.
Failure to provide certain Personal Data, in particular Navigation Data, by deactivating the Application's Cookies may make it impossible to surf or for the Application to provide its services.

The Personal Data collected may regard both the User and third parties whose data the User provides.
The User assumes responsibility for the Personal Data of third parties published or shared through the Application and declares that (s)he has the right to communicate or broadcast them, thus relieving the Owner of all responsibility towards third parties.

Mode and place of processing the Data obtained

Method of Processing

The Data Controller processes the Data of the Interested Parties and Users in a lawful and proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data. Processing is carried out using computers and / or telematic means, with organizational methods and logics strictly related to the stated purposes.
In addition to the owner, in some cases, access to the Data may be available to external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies). The updated list of Managers may be requested from the Owner at any time.

Place

The Data are processed at the headquarters of the Data Controller, unless stated otherwise in the rest of this document.

Conservation Time

The Data are kept for the time necessary to perform the service requested by the User, and the User can always ask for their suspension or removal. Your details are maintained by our data servers for the length of your contract with us, and is then removed.

The use of the collected Data

The Data concerning the User or the Data Subject are collected for the following purposes: Analytics.

The kinds of Personal Data used for each purpose are given in the specific sections of this document.

The use of Data for additional purposes by the Owner may in some cases, and for legal purposes, require specific consent by the User or the Data Subject.

Some data may be exported from this application by your school, and the responsibility of data protection then lies with the institution.

Secure Data centre

Hourly full server backups are taken and held in a compressed archive form for up to 2 weeks but are then overwritten.

Placement tests

The details such as name, address, email address are filed in our database under the school's ID for which the student took the test. A report of all placement tests undertaken for a specific school are available only to the school admin account user, from their admin centre, after logging on.

A student record is created for each placement test user which can be viewed in full only by the school admin user. The school policy will dictate what they do with that data (perhaps contact the placement test applicant as a potential student, or send them school marketing info). The school may then decide to delete the data or change that public placement test user into a full student record.

Optionally, according to the school configuration settings, an email could be sent to the school noting that an individual has taken the test. The responsibility to process or delete that email lies with the recipient.

Staff at LLE do not access these records.

Grammar doctor

Only a registered user can ask a grammar doctor question. Depending on the school configuration settings, these questions can be sent either to the school admin user, a teacher or to staff at LLE. Optionally and email is sent detailing who has asked what, in order to notify that action is required. The recipient is responsible for deleting that email as required. LLE staff remove those emails when the question has been answered.

A full history of all Grammar doctor questions asked by each student is kept in the database for the life of that student record (That is, until the school deletes the student record, or LLE staff are directed to do so).

Database

All data is held in a secure MySQL database using hashing algorithms where possible to obfusticate or encrypt it where necessary. The raw database is not externally accessible via the web and all our server processes access the database as a 'localhost' only.

LLE does not keep any paper copies of data, and we do not provide our sensitive school data to any other company or service, either free or for financial reward. LLE itself does not use any student data for marketing or direct mailing.

Additional information about data processing

Legal Protection

The User's Personal Data may be used for legal purposes by the Owner of the Application in court or in the stages leading to possible legal action arising from its improper use or that of related services by the User.

Additional Information

Specific information may be shown on the pages of the Site concerning particular services or the processing of Data provided by the User or by the Data Subject.

Maintenance

The User's Personal Data may be further used in ways and for purposes required for Application maintenance.

System Logs

For operation and maintenance purposes, this Application and any third party services it uses may collect system logs, i.e., files that record interaction – including navigation. They may also contain personal data, such as IP addresses.

Information not contained in this policy

More information on processing Personal Information may be requested from the Owner at any time.

The Rights of Data Subjects

Those persons to whom the Data refer have the right, at any time, to know whether their data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Owner of the Processing System.

Changes to this Privacy Policy

The Application reserves the right to make changes to this Privacy Policy at any time by giving notice to its Users on this page, and by ensuring analogous protection of the Personal Information in all cases. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Information about this privacy policy

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by Iubenda and hosted on the Iubenda's servers.

Definitions and legal references

Personal information or Data

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Browsing and usage Data

Information collected automatically from the Site, including the IP addresses or domain names of the computers utilized by the users who connect to the site, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the visitor, the various time details per visit (e.g., the time spent on each page) and the details about the path followed within the site with special reference to the sequence of pages visited, and other parameters about the operating system and the user's IT environment. LLE only uses this data for measurement purposes.

User

Means the individual user of the Application's services or products.

Data Subject

The legal or natural person to whom the Personal Data refer.

Data Processor

The natural person, legal person, public administration or any other organization, association or organization designated by the Data Controller for the Personal Data processing system.

Data Controller

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Site.


Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations of the GDPR and under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy exclusively regards this Application.


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